ReBrava (“ReBrava,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, and protect information when you access the ReBrava website, place an order, contact us, or otherwise interact with our services.

By using the ReBrava website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We collect information necessary to operate our website, process orders, provide customer support, and maintain a secure online experience.

Depending on how you interact with ReBrava, this may include:

• Name and contact information
• Email address
• Billing information
• Shipping and delivery information
• Order and transaction details
• Communications and inquiries submitted to us
• Account information, where applicable

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• General website usage information
• Pages viewed and interactions with the website
• Referring or exit pages

This technical information may be collected through standard website analytics, cookies, and similar technologies.

How We Use Your Information

We may use collected information to:

• Process and manage orders
• Confirm payments and transactions
• Arrange shipping and delivery
• Provide customer support
• Respond to questions and inquiries
• Communicate order-related updates
• Maintain and improve website functionality
• Monitor website performance
• Prevent fraud, abuse, and unauthorized activity
• Maintain appropriate business and transaction records
• Meet applicable legal and regulatory requirements

Where you have opted in to receive marketing communications, we may also use your contact information to send relevant company updates, product availability information, or other communications.

You may withdraw your marketing consent at any time.

Research Procurement & Compliance

ReBrava supplies products exclusively as laboratory research materials.

Our website and services are not intended to provide medical, therapeutic, diagnostic, dosage, or human-use recommendations.

We may collect and process information necessary to verify orders, maintain transaction records, address compliance requirements, or prevent misuse of our services.

ReBrava reserves the right to refuse or cancel an order where there are reasonable concerns relating to fraud, misuse, regulatory requirements, inaccurate information, or other compliance matters.

Third-Party Testing & Analytical Documentation

ReBrava may provide analytical documentation, including Certificates of Analysis (COAs), relating to specific products or batches.

Third-party testing and analytical documentation relate to product quality and research-material information. Customer personal information is not provided to testing laboratories unless such disclosure is necessary, legally required, or otherwise expressly authorized.

Sharing of Information

ReBrava does not sell or trade your personal information.

We may share information with trusted third parties when necessary to operate our services, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technical service providers
• Analytics and website-performance providers
• Customer support or communication platforms
• Professional advisers where necessary

These service providers receive only information reasonably necessary to perform their respective services.

We may also disclose information where required by applicable law, legal process, regulatory authorities, or where reasonably necessary to protect ReBrava, our customers, our website, or our legal rights.

Cookies & Tracking Technologies

The ReBrava website may use cookies and similar technologies to support website functionality, remember preferences, analyze website usage, and improve performance.

Cookies may be used for purposes such as:

• Maintaining website functionality
• Remembering preferences
• Understanding website traffic
• Improving user experience
• Monitoring website performance
• Supporting security and fraud prevention

You can manage or disable cookies through your browser settings. Restricting certain cookies may affect the functionality or availability of some website features.

Data Security

ReBrava takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Security measures may include controlled access, secure hosting environments, encryption where appropriate, and other safeguards designed to protect information.

However, no online transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, prevent fraud, or comply with applicable legal and regulatory obligations.

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

Requests may be submitted using the contact information provided below. We may need to verify your identity before completing certain requests.

Rights and available remedies may vary depending on your jurisdiction.

Email Communications

If you choose to subscribe to ReBrava communications, you may receive information such as company updates, product availability notices, research-related announcements, or other relevant communications.

Marketing emails will include an option to unsubscribe where required.

You may also request removal from marketing communications by contacting ReBrava directly.

Order-related and transactional communications may still be sent where necessary to fulfill an order or provide an important service notification.

Children’s Privacy

The ReBrava website and services are not intended for children.

We do not knowingly collect personal information from individuals who are not legally permitted to use our services under applicable requirements.

If we become aware that personal information has been collected from an individual who should not have provided it, we will take reasonable steps to address and remove the information where appropriate.

Third-Party Websites

The ReBrava website may contain links to third-party websites or services.

ReBrava is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

ReBrava may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any revised version will be published on this page with the updated policy taking effect as stated.

We encourage users to review this Privacy Policy periodically to remain informed about how personal information is handled.

Contact Information

For privacy questions, data-access requests, correction requests, deletion requests, or other privacy-related concerns, please contact ReBrava using the contact information provided on our website.

ReBrava is committed to maintaining a clear, responsible, and secure approach to personal information and online privacy.